Standard operational procedures (SOP) – documented instructions on the implementation of operational procedures or, in other words, formalized algorithm of actions execution. They provide detailed answers to the following questions: Which? When? Where? and How? activities are done by employee in order to accomplish the established goals and determine areas of his responsibilities.

Specialists of Ukrmedservice will help you to create a system of key indicators which define the effectiveness of individual employee performance in achieving of corporate goals, and to develop the following standards:

• Standard of planning
• Standard of team work organization
• Standard of resulting operational meeting
• Standard of work with Key Indicators
• Standard of visit of a Distributor/Apothecary chain
• Standard of visit to the pharmacy
• Standard of visit to a doctor
• Standard of carrying out the Trace Visit
• Standard of carrying out the Double Visit (Field Training)
• Standard of merchandizing
• Standard of new employee introduction to the working process.